Elvanto charges by the amount of active adults stored in your account. An active adult is someone who attends your services, volunteers or gives financially.
We don't charge for active children, and aren't strict when it comes to the age limit of a child. If they still live at home and attend church with parents, leaving them as a child is totally fine!
You may have community contacts or people who attended your church at one stage, but no longer attend. If you'd like to retain and keep track of these people's details, they can be stored in the system at no charge.
There are two ways to facilitate these non-active members: mark them as Contacts or Archived.
Contacts are people whose information you can still access, keep in contact with and invite to events. The main limitation when it comes to Contacts is that you can only edit certain information on their profile. This includes:
Archived people are by default hidden from view. You can include archived people in reports but if you wish to access their profiles, you will need to reactivate them as a Contact or an Active person.
For those wanting a little more help in the initial setup of Elvanto, we have a service for you.
Your Onboarding Specialist will help you get the full potential of Elvanto from the start. Although we provide FREE customer support and documentation, the Onboarding Service takes "the hard" out of the setup process.
Elvanto charges by the amount ofstored in your account. An active adult is someone who attends your services, volunteers or gives financially.
There are no set-up fees and you're never locked into a contract. You can cancel any time! We do however offer an Onboarding Service for those with limited time or someone just wanting their account set up correctly.
We accept payments through both credit card and PayPal. All payments are made in US Dollars.
Yes, you can upgrade or downgrade your plan at anytime, even if you pay upfront. Any unused credits from your old plan will to go towards the new plan. Read more about how upgrade costs are calculated.
To sign up to a paid plan, go to our Buy Now page and complete the sign up form.
We'll spend time discusing your church and what needs you have regarding church management. We'll visually show you how Elvanto works and step you through the key features via live screen share. Book a demo now!
We sure do! Contact our support team and we'd be happy to help assisting you with migrating your data into Elvanto. For those who need a little more assistance where we set up your account and import your data for you, be sure to check out our Onboarding Service.
Certainly! If you happen to need our assistance in setting up your account, we have a dedicated Onboarding Service that is designed just for you.
Yes, our Onboarding Service does include 3 training sessions once your account has been set up. For more information, contact us via our onboarding page.
Our support team are here to answer any questions you may have. However, if you would like to organise some dedicated training with your team on specific features and functionality, we offer a remote training service.
Your security is extremely important to us. We've create a Security FAQ that outlines many common security concerns.
Elvanto currently has the following languages – English, Dutch, French, German, Norwegian, Russian and Spanish. We also have a number of languages in the works – Japanese, Portuguese and Thai. If you're interested in translating Elvanto into your language, click here.
Elvanto is a cloud-based application that works in all modern web browsers, so there's no need to download or install any software to your computer. There are a few browser related settings you’ll want to make sure are enabled. Visit our System Requirements page for more details.
We offer a 10% discount if you choose to pay 6 months at a time, or a 20% discount if you pay 12 months at a time.
All prices are in US Dollars.